This subscription is hands down a must! The products are thoughtfully picked and are of great quality. I purchased this as a gift and she loved it. She also said the snacks were delicious. Will definitely send one to the next friend I know that is expecting.
Jeanne S.
Birth Order is the best one-stop-shop for curated gifts. My best friend has been stressing to find safe products and was relieved to find a shop that has done all the research - you can be assured they are of the highest quality. The box arrived so beautifully packaged, which made it so special since I couldn't be there to give it to her in person. I highly recommend for all of your gifting needs!
Kelley K.
The candle smelled amazing and helped me unwind and relax during pregnancy. The back massagers were amazing for back labor pains and shoulder soreness. The pregnancy tea must work because I had the baby a few days before due date and delivery was short and smooth!
Kyra V.
After sending boxes to all of my friends, it was fun to finally order for myself. The box I received was full of great, curated items and it came quickly in the mail.
Miranda R.
FAQs
General Questions
How can I place an order?
To place an order, simply browse our catalog, add the desired items to your cart, and proceed to checkout. You can follow the on-screen instructions to complete your purchase.
Do you offer gift wrapping services?
Yes, we offer gift wrapping services for a small additional fee. You can select this option during the checkout process.
Can I use more than one discount code?
Only one discount code can be used per order and cannot be combined with other promotions.
Shipping and Delivery
What are your shipping options?
We offer standard and expedited shipping options. Shipping times and costs vary based on your location and the shipping method selected.
How long will it take for my order to arrive?
Standard Shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. Please note that these times may vary based on your location and any potential delays with the shipping carrier.
Local Delivery orders placed by 12pm ET typically arrive same-day.
Do you ship internationally?
Not at this time.
Returns and Exchanges
How do I return an item?
We accept returns within 30 days of purchase, provided the items are in their original condition and packaging. To initiate a return, please contact our Concierge team.
How do I exchange an item?
To exchange an item, please contact our customer service team within 30 days of purchase. We will provide instructions on how to return the original item and receive a replacement.
Payment and Security
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.
Is my payment information secure?
Yes, we use industry-standard encryption via Shopify to protect your payment information and ensure a secure shopping experience.
Contact
How can I contact customer support?
You can contact our Concierge team via email at hello@birthorder.shop, through our website's contact form or through live chat Monday to Friday, 9 AM to 5 PM ET.
What should I do if I have an issue with my order?
If you have any issues with your order, please contact our customer support team as soon as possible. We will do our best to resolve the issue promptly.
